Sura Korean Bbq & Sushi

Bethany Smith 5 months ago

Sura has been my favorite restaurant since moving to Michigan 3 years ago. My experience tonight was the worst experience I have ever had. I had family up from indiana and I wanted them to try my favorite place. Our dinner took over 2 and a half hours. We ordered 3 sushi rolls and after we were halfway through the cook came out to tell us they sent the wrong roll out. She said this is on the house and apologized. OK mistakes happen and the roll was good. We then waited over an hour before our entrees came out. And when they did come out it was 1 entree at a time. My daughter was done eating before the final dish was served. My son ordered ramen not spicy and it came out spicy and needed to be remade. When the bill came the sushi roll that was suppose to be comped was still on the bill. The owner then came out to argue with me that the roll we got was more expensive than the roll we ordered. At that point I told them I would pay whatever that it was a horrible evening and I just wanted to leave. The service has never been quick here but the food was good so I was willing to overlook it. But tonight was the final straw. As much as I enjoy the food, I will be finding a new place to sp

Jordan Thorpe 8 months ago

I have been to Sura a number of times in the last few years of living in Michigan. Each time was a little bit worse than the next. My boyfriend and I took the chance to give them another shot for our valentines dinner, it was not great at all. Super understaffed, and food was overpriced for what we got. I always order the Kalbi Platter when dining here and am used to getting all the side dishes you get with it as well as the platter itself, my boyfriend got the spicy ramen. Not only did our food come out nearly 1 hour into service we didn’t get drinks or waited on for the first 30 minutes of being there. I paid $37 for my Kalbi Platter, that was only just the meat! Nothing else. This was super disappointing as I had asked the wait staff where all the side dishes were and said they would be out shortly, THEY NEVER CAME! We were super disappointed by our evening there and will not be giving them another chance. I understand Holidays can be difficult and busy, but this was just aweful. We paid and left nearly 2 hours later. I should not have to be charged $37 for one meal that was a small amount of meat.

Suzie LaMere 8 months ago

I’m a little upset this has been a few miles from me for 15 years and I’ve only recently visited. I’ve had Korean food a number of times and this has been overall the best experience! When you order from the Korean menu you receive generous banchan (it may change each visit), the miso soup I had on Valentine’s Day was the best I’ve ever had-deep, rich flavorful broth! The kimchi jjigae (stew) and ttoekbokki(stir fried rice cakes) are our absolute favorite items so far. Please be patient if it’s busy, it is a tiny employee group, it’s worth it!!

The Kalamazoo Vegetarian Edited 10 months ago

Excellent food and service. Hidden Gem at Texas Corners. Delicious sides and entree. The vegetarian options are endless. Highly recommend the sweet potato roll.

ES Cowart a year ago

Jess was the only server and gave us timely, efficient service. She explained how the K BBQ worked vs their platters. We ended up going with the platters. The good was amazing. The lemon Ginger salad dressing should be bottled and sold in stores. See the pictures. We added Panjeon, Japchae, and Gomtang. You can even see the other family was enjoying too.